MEXC Terra LUNA Upgrade: Deposits and Withdrawals Pause
MEXC will pause LUNA deposits and withdrawals from September 21, 2026 at 13:30 UTC for the Terra network upgrade. Here is what users should do before and during the maintenance window.
Crypto Support & Research Desk
Quick answer: MEXC says it will temporarily suspend Terra (LUNA) deposits and withdrawals from September 21, 2026 at 13:30 UTC while Terra undergoes a network upgrade scheduled for 15:20 UTC. LUNA trading is expected to remain available. If you need to move LUNA, complete the transfer before the cutoff or wait until MEXC shows wallet service as available again.
What is happening to LUNA on MEXC?
MEXC announced support for the Terra network upgrade and will pause LUNA deposits and withdrawals during the maintenance window. The exchange says the upgrade does not create a hard fork and that it will handle the technical work for users.
This is a wallet-service pause, not a stated halt to LUNA trading. A balance visible inside MEXC can therefore remain tradable even while blockchain deposits or withdrawals are temporarily unavailable.
What should you do before the suspension?
- If a LUNA transfer is time-sensitive, send it well before 13:30 UTC on September 21.
- Confirm that both the sending and receiving service support the Terra network and LUNA.
- Double-check the destination address and any memo requirement before sending.
- Keep the transaction hash if you transfer before maintenance begins.
What if a LUNA deposit is pending?
First check the transaction on a Terra block explorer. If it is confirmed on-chain but not credited by MEXC, do not send the same amount again. The exchange may need to finish wallet maintenance before the credit is reflected.
If no transaction hash exists, the sending platform may still be processing the withdrawal. In that case, check the sending platform's withdrawal history before assuming the Terra network failed.
What if you need to withdraw during maintenance?
Do not try to bypass a disabled LUNA withdrawal by sending through an unsupported network or an unrelated token. Wait for the LUNA wallet status to return, or use another legitimate route only if you fully understand the network and asset involved.
How will you know service is restored?
MEXC says deposits and withdrawals will reopen once the upgraded network is stable and that no separate restoration announcement will be made. Check the live deposit/withdrawal screen rather than waiting for a new notice.
Scam warning
Maintenance windows often attract fake support accounts. MEXC or Terra support should never need your seed phrase or private key to resolve a pending exchange deposit. Do not connect a wallet to an unsolicited “recovery” site.
Official source
MEXC published the network-upgrade notice in its official Networks & Forks announcements. Users should verify live wallet availability directly on MEXC before transferring.
FAQ
When does the MEXC LUNA pause start?
September 21, 2026 at 13:30 UTC, according to MEXC.
Will LUNA trading be affected?
MEXC says trading will not be affected during the upgrade.
Does the upgrade create a new LUNA token?
MEXC says the network upgrade will not create a hard fork.
Should I resend a pending LUNA deposit?
No. Check the transaction hash and exchange status first; duplicate transfers can create additional problems.
This article is for informational and troubleshooting purposes only and is not investment advice.
Regulatory & Financial Risk Disclosure
The opinions, research, and analysis expressed in this publication are solely for educational and informational purposes and do not constitute investment, financial, legal, or tax advice. Digital asset markets are speculative and volatile. Past performance does not indicate future results. Always perform independent due diligence.
About the Author
Crypto Support & Research Desk
Crypto Support Desk publishes practical, source-led guides to exchange, wallet, network and on-chain service changes. Information is checked against primary or reputable security sources and is not investment advice.